Trustly offers bank-based gaming deposits, payouts, player data services and Pay N Play onboarding.
Strong
Editorial assessment, not a live-tested payment performance benchmark.
How this is calculatedDeposit fee
Not disclosed
Payout speed
Not disclosed
Currencies
13 currencies
Regions
2 regions
Supported regionsEurope · North AmericaTrustly offers bank-based gaming deposits, payouts, player data services and Pay N Play onboarding. The European gaming page advertises 13 currencies and instant payout coverage across 30 markets. Availability, timing and performance figures are provider-reported and depend on the enabled bank and product; they are not guarantees for every operator.
Europe, North America operators evaluating bank transfer services with country-specific approval.
Verticals served
Strengths
Trade-offs
Figures marked “Not disclosed” have no public source. Most iGaming payment pricing is negotiated per merchant — we leave the gap visible rather than estimating.How we handle sources
Licences
Trustly Group AB — active Swedish payment institution, FI institution 45002; permissions include payment initiation and account information.
iGaming stance
The official source describes the product and its use case. This is not an independently measured market-share or performance ranking.
Worth knowing: European and US products have different coverage and onboarding requirements.
Primary-source review: 5 October 2026. This is documentary research, not live payment testing. Provider claims are identified separately from documented terms.
FI lists Trustly Group AB, company 556754-8655, as an active payment institution (45002), with payment initiation, account information, payment execution and remittance permissions. UK and US services require their own contracting-entity checks. Official source.
FI's 22 February 2022 decision imposed a warning, SEK 130 million administrative fine and an injunction concerning AML customer treatment. The event is disclosed as historical; this review does not assert that the deficiencies remain unresolved today. Official source.
Pay N Play combines a bank deposit with account creation and bank-derived verification data. Trustly ID adds biometric returning-user access. This helps onboarding but does not replace the operator's responsible-gambling and regulatory controls. Official source.
The gaming offer separates deposits, payouts and data services; it advertises 13 currencies and instant payout reach across 30 markets. Market and bank eligibility need confirmation rather than treating these numbers as universal payout availability. Official source.
The product footer names separate Swedish and UK payment institutions. The public developer landing returned an access block in this review; request the actual integration specification, event states, payout retries and reconciliation requirements. Official source.
Seven weighted factors produce 8.3. The heaviest is derived from the stance above, not scored by hand.
Regulatory assessment · 21 October 2026
7.5/10: the Swedish payment-institution entry is verified. FI also imposed a warning, injunction and SEK 130 million fine in February 2022. That decision is historical and does not establish current non-compliance, but the review does not claim a complete clean multi-entity enforcement history.
Compliance criterion revised from 9.0 to 7.5 after the evidence review. Other criterion inputs were not changed.
Read the entity and source evidenceiGaming acceptancederived
What we assess for iGaming acceptanceWhether gambling merchants are onboarded at allWhether the category is core business or a tolerated exceptionMarket-by-market acceptance, not just technical coverageWhether access runs through a scheme participant rather than a contract10.0 × 20% = 2.00
Regulatory & compliance
What we assess for Regulatory & complianceJurisdictions served and licences heldOwn acquiring licence versus a sponsor bankRegulator-imposed payment controls supportedTrack record in regulated markets7.5 × 20% = 1.50
Fees
What we assess for FeesPublished rate cards where they existWhether pricing is knowable before contractingFX spread disclosureRolling reserves and settlement float8.5 × 15% = 1.27
Geography
What we assess for GeographyNumber of markets servedDepth of local methods within eachCurrency listWhether coverage means availability for this category7.0 × 15% = 1.05
Settlement
What we assess for SettlementDeposit-to-balance timeWithdrawal-to-player timeWeekend and holiday behaviourWhether the provider or the scheme sets the limit8.0 × 10% = 0.80
Integration & API
What we assess for Integration & APIAPI and documentation qualitySDKs, plugins and platform connectorsTime from contract to first live transactionSandbox and testing tooling8.5 × 10% = 0.85
Reliability & support
What we assess for Reliability & supportObserved uptime and incident historyStatus page and incident communicationSupport model and escalation pathReconciliation and reporting tooling8.5 × 10% = 0.85
| Factor | Score | Weight | Contribution |
|---|---|---|---|
iGaming acceptancederivedWhat we assess for iGaming acceptanceWhether gambling merchants are onboarded at allWhether the category is core business or a tolerated exceptionMarket-by-market acceptance, not just technical coverageWhether access runs through a scheme participant rather than a contract | 10.0 | 20% | 2.00 |
Regulatory & complianceWhat we assess for Regulatory & complianceJurisdictions served and licences heldOwn acquiring licence versus a sponsor bankRegulator-imposed payment controls supportedTrack record in regulated markets | 7.5 | 20% | 1.50 |
FeesWhat we assess for FeesPublished rate cards where they existWhether pricing is knowable before contractingFX spread disclosureRolling reserves and settlement float | 8.5 | 15% | 1.27 |
GeographyWhat we assess for GeographyNumber of markets servedDepth of local methods within eachCurrency listWhether coverage means availability for this category | 7.0 | 15% | 1.05 |
SettlementWhat we assess for SettlementDeposit-to-balance timeWithdrawal-to-player timeWeekend and holiday behaviourWhether the provider or the scheme sets the limit | 8.0 | 10% | 0.80 |
Integration & APIWhat we assess for Integration & APIAPI and documentation qualitySDKs, plugins and platform connectorsTime from contract to first live transactionSandbox and testing tooling | 8.5 | 10% | 0.85 |
Reliability & supportWhat we assess for Reliability & supportObserved uptime and incident historyStatus page and incident communicationSupport model and escalation pathReconciliation and reporting tooling | 8.5 | 10% | 0.85 |
| Composite | 8.3 | ||
Licence-by-licence access
State-level approval
Currencies
13 currencies
Payment methods
Bank-based deposits, Bank payouts, Pay N Play
Verticals
SDKs, plugins and connectors
Single gaming API integration
No third-party rating sourced for Trustly yet. When one is added it will name its source — Trustpilot, G2 or similar — and the date it was read, in the same way every other figure on this site does.
FAQ
Gambling is the provider's core business, not a tolerated vertical. The official source describes the product and its use case. This is not an independently measured market-share or performance ranking.
Europe, North America. Coverage is where the rails reach — confirm acceptance for your specific licence separately, because the two are not the same thing.
We have no public rate card for Trustly. No merchant-specific public figure verified in this research pass; request written terms. Ask for cost per successfully funded account under your own volume and market split rather than a headline rate.
European and US products have different coverage and onboarding requirements.
The score is calculated from seven weighted criteria. See the scorecard on this page for the current criterion values, weights and total, and the methodology for the formula.
8.3
Strong
Consider for the stated use case after verifying licensing fit and both payment directions. European and US products have different coverage and onboarding requirements.
Best forEurope, North America operators evaluating bank transfer services with country-specific approval.
Closest by category and score, from the same catalog and the same model.
BriteCore verticalBrite's regulated-gaming product connects account-to-account pay-ins and payouts through the Brite Instant Payments Network.Same category as Trustly · scores 0.1 higher8.4
VoltCore verticalVolt connects gaming platforms to instant bank-transfer networks through an API or PSP connection.Same category as Trustly · scores 0.4 lower7.9
ZimplerCore verticalZimpler supplies account-to-account deposits and payouts with customer identification and AML checks.Same category as Trustly · scores 0.4 lower7.9Put Trustly next to an alternative
Opens the comparison tool with Trustly already selected — add up to three more.
Compare TrustlyReview updated
Terms and availability can change. Confirm current merchant-specific conditions before contracting.
